Friday, July 2, 2010

How irritated customers obey a power law

There are over 4000 open issues about JIRA that people have voted for. The most popular vote has 592 votes but most issues have zero votes. I found a suprisingly good line to fit the data with a correlation coefficient 0.9882, if Excel is to be believed. I'm not sure that I actually believe in predicting what people vote for, but I guess this is one way of measuring your progress is how the coefficients of the predictor change over time. The flatter the line, the better job you are doing of evenly spreading out customers' irritation with your product.

As of July 2010, the coefficient of irriration for JIRA is -0.65.

Thursday, July 1, 2010

ASCII art in log files and showing my age

What is that? Well, let me tell you. It's supposed to be some ASCII art that my new-fangled JIRA bug tracker spits out into its log file at start up. It's supposed to serve some useful purpose. It fails (fails, I tell you) because when you view ASCII art that is longer than 80 characters in a terminal (this is a log file, remember) that text art just wraps around and resembles line noise. Yes, line noise like they used to have in the last century.

What's that? You think ASCII art is cool? Well so do I, in it's place. Which isn't my darn log files. What am I going to do about it? I'll tell you, I'll show 'em! Now get off my lawn.